{"id":8707,"date":"2022-05-26T14:11:50","date_gmt":"2022-05-26T14:11:50","guid":{"rendered":"https:\/\/stage.basecampstudent.com\/?page_id=8707"},"modified":"2025-01-21T13:53:13","modified_gmt":"2025-01-21T13:53:13","slug":"stakeholder-grievance","status":"publish","type":"page","link":"https:\/\/stage.basecampstudent.com\/de\/stakeholder-grievance\/","title":{"rendered":"Stakeholder grievance"},"content":{"rendered":"\n<section class=\"site-policy\">\n    <div class=\"container\">\n        <div class=\"site-policy__left\">\n            <div class=\"site-policy__headline\">\n                <h1 class=\"site-policy__title\">Stakeholder grievance<\/h1>\n                            <\/div>\n            <div class=\"site-policy__content\">\n\n                <div class=\"site-policy__mobile policy-mobile\">\n                    <div class=\"policy-mobile__wrap\">\n                        <h3 class=\"policy-mobile__title\">1. Grievance process<\/h3><div class=\"policy-mobile__dropdown\"><ul class=\"policy-mobile__list\"><li class=\"policy-mobile__item\"><a class=\"policy-mobile__link\" href=\"#section-1\"\n                                         data-text=\"1. Grievance process\"\n                                         data-anchor>Grievance process<\/a><\/li><li class=\"policy-mobile__item\"><a class=\"policy-mobile__link\" href=\"#section-2\"\n                                         data-text=\"2. Grievance definition\"\n                                         data-anchor>Grievance definition<\/a><\/li><li class=\"policy-mobile__item\"><a class=\"policy-mobile__link\" href=\"#section-3\"\n                                         data-text=\"3. Submit your grieviance here\"\n                                         data-anchor>Submit your grieviance here<\/a><\/li><\/ul><\/div>                    <\/div>\n                <\/div>\n\n                <div id=\"section-1\" class=\"site-policy__item policy-item\"><h3 class=\"policy-item__title\">1. Grievance process<\/h3><div class=\"policy-item__content\"><p>Basecamp Group cares about the experience of stakeholders and is committed to offering a service whereby stakeholder concerns can be raised in confidence. Stakeholders may include (but not limited to) Suppliers, nearby residents, student residents, Municipalities or Universities<\/p>\n<p>Being made aware of concerns or grievances allows us to address them directly but it also allows us to improve our business and the stakeholder experience going forwards.<\/p>\n<\/div><\/div><div id=\"section-2\" class=\"site-policy__item policy-item\"><h3 class=\"policy-item__title\">2. Grievance definition<\/h3><div class=\"policy-item__content\"><p>A grievance mechanism is established to receive and facilitate resolution of stakeholder grievances<\/p>\n<p>The grievance process serves to:<\/p>\n<ul>\n<li>Demonstrate Basecamp Student\u2019s respect for the interests of external stakeholders;<\/li>\n<li>Identify emerging adverse trends in terms of incidents\/impacts at an early stage so that measures to prevent\/avoid their occurrence can be implemented quickly and proactively<\/li>\n<li>Minimize any adverse impacts of any of the Basecamp Student projects on external stakeholders.<\/li>\n<\/ul>\n<p>Any person, group or organization can submit a grievance any time, without fear of retribution. Personal information about the affected stakeholders will be treated as confidential (in accordance with the requirements of legislation and Basecamp Student\u2019s Privacy Policy). In order to ensure an effective investigation, please provide us with specific information and any relevant document\/or evidence.<\/p>\n<\/div><\/div><div id=\"section-3\" class=\"site-policy__item policy-item\"><h3 class=\"policy-item__title\">3. Submit your grieviance here<\/h3><div class=\"policy-item__content\"><p>Please send an email to <a href=\"mailto:live@xior.eu\">live@xior.eu<\/a>\u00a0which includes:<\/p>\n<ul>\n<li>Your full name<\/li>\n<li>Details of your grievance<\/li>\n<li>Any documents relevant to your grievance<\/li>\n<\/ul>\n<\/div><\/div>            <\/div>\n        <\/div>\n        <div class=\"site-policy__right policy-links\" style=\"\">\n            <h2 class=\"policy-links__title\">Quick Links<\/h2><ol class=\"policy-links__list\"><li class=\"policy-links__item\"><a class=\"policy-links__link\" href=\"#section-1\" data-anchor>Grievance process<\/a><\/li><li class=\"policy-links__item\"><a class=\"policy-links__link\" href=\"#section-2\" data-anchor>Grievance definition<\/a><\/li><li class=\"policy-links__item\"><a class=\"policy-links__link\" href=\"#section-3\" data-anchor>Submit your grieviance here<\/a><\/li><\/ol>        <\/div>\n    <\/div>\n<\/section>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-8707","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Stakeholder grievance | Basecamp by Xior<\/title>\n<meta name=\"description\" content=\"Die Basecamp by Xior Group legt gro\u00dfen Wert auf die Erfahrungen ihrer Stakeholder und ist bestrebt, einen Service anzubieten, bei dem Stakeholder ihre Bedenken vertraulich \u00e4u\u00dfern k\u00f6nnen.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta 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