{"id":7383,"date":"2022-04-27T15:35:59","date_gmt":"2022-04-27T15:35:59","guid":{"rendered":"https:\/\/stage.basecampstudent.com\/help\/"},"modified":"2025-01-20T17:17:51","modified_gmt":"2025-01-20T17:17:51","slug":"help","status":"publish","type":"page","link":"https:\/\/stage.basecampstudent.com\/de\/help\/","title":{"rendered":"Help"},"content":{"rendered":"    <section class=\"help-center\">\n        <div class=\"container\">\n            <h1 class=\"help-center__title\">Hilfe-Center. <\/h1>            <div class=\"help-center__questions\">\n                <div class=\"help-center__filter\">\n                    <ul class=\"help-center__list\">\n                                            <\/ul>\n                <\/div>\n                <div class=\"help-center__results\">\n                    <div class=\"help-center__result tag-result active\" data-result=\"338\"><div class=\"tag-result__category\"><h4 class=\"tag-result__category-heading\">Buchung <span class=\"tag-result__category-circle\"><\/span><\/h4><ul class=\"tag-result__category-questions\"><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=337&#038;question=33797\">Was ist in meinem Verbrauch enthalten?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=337&#038;question=29883\">Was ist im Zimmerpreis enthalten?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=337&#038;question=29884\">Was ist im Zimmerpreis nicht enthalten?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=337&#038;question=29885\">F\u00e4llt eine Kaution an? Bekomme ich diese bei meinem Auszug zur\u00fcck?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=337&#038;question=29887\">Wann werde ich \u00fcber den Einzug informiert?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=337&#038;question=29888\">Ist es m\u00f6glich, den Raum zu besichtigen und eine F\u00fchrung durch die R\u00e4umlichkeiten zu bekommen, bevor ich den Vertrag unterschreibe?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=337&#038;question=29889\">Wie lang ist der Vertrag?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=337&#038;question=33588\">Kann ich mir mein Zimmer im Geb\u00e4ude aussuchen?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=337&#038;question=29890\">Wie sind die Stornierungsbedingungen?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=337&#038;question=29891\">Wer kann bei Basecamp wohnen?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=337&#038;question=29892\">Wie kann ich ein Zimmer buchen?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=337&#038;question=29894\">Welche Dokumente ben\u00f6tige ich?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=337&#038;question=29893\">Wie kann ich bezahlen?<\/a><\/li><\/ul><\/div><div class=\"tag-result__category\"><h4 class=\"tag-result__category-heading\">Einzug <span class=\"tag-result__category-circle\"><\/span><\/h4><ul class=\"tag-result__category-questions\"><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=339&#038;question=29895\">Wann kann ich bei Basecamp einziehen?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=339&#038;question=29896\">Kann ich meine eigenen M\u00f6bel mitbringen?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=339&#038;question=29897\">Ist es m\u00f6glich, nach dem Einzug die Wohnung zu tauschen oder einfach in eine andere Wohnung zu ziehen?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=339&#038;question=29898\">Was muss ich mitbringen?<\/a><\/li><\/ul><\/div><div class=\"tag-result__category\"><h4 class=\"tag-result__category-heading\">Wohnen <span class=\"tag-result__category-circle\"><\/span><\/h4><ul class=\"tag-result__category-questions\"><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=340&#038;question=29899\">Was ist mit L\u00e4rm?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=340&#038;question=29900\">Gibt es einen Reinigungs- und Hausmeisterservice?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=340&#038;question=29901\">Darf ich in Innenr\u00e4umen rauchen?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=340&#038;question=29902\">Ich bin neu in der Stadt und wohne nicht zu Hause. Was kann ich erwarten?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=340&#038;question=29903\">Was mache ich, wenn ich Probleme im Basecamp habe?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=340&#038;question=29904\">Ich fahre f\u00fcr eine Weile in den Urlaub\/nach Hause. Kann ich meine Wohnung untervermieten?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=340&#038;question=29905\">Darf ich G\u00e4ste zu mir einladen?<\/a><\/li><\/ul><\/div><div class=\"tag-result__category\"><h4 class=\"tag-result__category-heading\">Auszug <span class=\"tag-result__category-circle\"><\/span><\/h4><ul class=\"tag-result__category-questions\"><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=341&#038;question=29906\">Gibt es eine Strafe f\u00fcr den Auszug vor Ablauf des Vertrags?<\/a><\/li><li class=\"tag-result__category-questions-item\"><a class=\"tag-result__category-questions-link\" href=\"https:\/\/stage.basecampstudent.com\/de\/help\/?tag=338&#038;cat=341&#038;question=29907\">Wie l\u00e4uft der Auszug ab?<\/a><\/li><\/ul><\/div><\/div>                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n\n<section class=\"builder-section get-started\" data-bgcolor=\"#ffffff\">\n    <div class=\"get-started__background\">\n        <picture>\n            <source media=\"(max-width: 900px)\" srcset=\"https:\/\/stage.basecampstudent.com\/wp-content\/uploads\/2022\/04\/IMG_1045.png\"><img data-src=\"https:\/\/stage.basecampstudent.com\/wp-content\/uploads\/2022\/04\/IMG_1045-1.png\" alt=\"\">        <\/picture>\n    <\/div>\n    <div class=\"get-started__content\">\n        <h2 class=\"get-started__title\">Need something else? Contact us.<\/h2><div class=\"get-started__btn\"><a class=\"get-started__link btn-red-arrow\" href=\"https:\/\/stage.basecampstudent.com\/contact\/\">\n                        <span>Get in touch<\/span>\n                      <\/a><\/div>    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-7383","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Help centre | Basecamp by Xior<\/title>\n<meta name=\"description\" content=\"Search our help section for answers on anything from how to book to choosing rooms, moving out and our latest coronavirus FAQs.\" \/>\n<meta name=\"robots\" content=\"noindex, 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