{"id":8705,"date":"2022-05-26T14:11:50","date_gmt":"2022-05-26T14:11:50","guid":{"rendered":"https:\/\/stage.basecampstudent.com\/?page_id=8705"},"modified":"2025-01-21T13:55:46","modified_gmt":"2025-01-21T13:55:46","slug":"stakeholder-grievance","status":"publish","type":"page","link":"https:\/\/stage.basecampstudent.com\/da\/stakeholder-grievance\/","title":{"rendered":"Klage fra interessenter"},"content":{"rendered":"\n<section class=\"site-policy\">\n    <div class=\"container\">\n        <div class=\"site-policy__left\">\n            <div class=\"site-policy__headline\">\n                <h1 class=\"site-policy__title\">Klage fra interessenter<\/h1>\n                            <\/div>\n            <div class=\"site-policy__content\">\n\n                <div class=\"site-policy__mobile policy-mobile\">\n                    <div class=\"policy-mobile__wrap\">\n                        <h3 class=\"policy-mobile__title\">1. Klageproces<\/h3><div class=\"policy-mobile__dropdown\"><ul class=\"policy-mobile__list\"><li class=\"policy-mobile__item\"><a class=\"policy-mobile__link\" href=\"#section-1\"\n                                         data-text=\"1. Klageproces\"\n                                         data-anchor>Klageproces<\/a><\/li><li class=\"policy-mobile__item\"><a class=\"policy-mobile__link\" href=\"#section-2\"\n                                         data-text=\"2. Definition af klage\"\n                                         data-anchor>Definition af klage<\/a><\/li><li class=\"policy-mobile__item\"><a class=\"policy-mobile__link\" href=\"#section-3\"\n                                         data-text=\"3. Indsend din klage her\"\n                                         data-anchor>Indsend din klage her<\/a><\/li><\/ul><\/div>                    <\/div>\n                <\/div>\n\n                <div id=\"section-1\" class=\"site-policy__item policy-item\"><h3 class=\"policy-item__title\">1. Klageproces<\/h3><div class=\"policy-item__content\"><p>Basecamp Group bekymrer sig om interessenternes oplevelse og er forpligtet til at tilbyde en service, hvor interessenternes bekymringer kan rejses i fortrolighed. Interessenter kan omfatte (men er ikke begr\u00e6nset til) leverand\u00f8rer, beboere i n\u00e6rheden, studerende, kommuner eller universiteter.<\/p>\n<p>At blive gjort opm\u00e6rksom p\u00e5 bekymringer eller klager giver os mulighed for at adressere dem direkte, men det giver os ogs\u00e5 mulighed for at forbedre vores forretning og interessenternes oplevelse fremadrettet.<\/p>\n<\/div><\/div><div id=\"section-2\" class=\"site-policy__item policy-item\"><h3 class=\"policy-item__title\">2. Definition af klage<\/h3><div class=\"policy-item__content\"><ul>\n<li>Der er etableret en klagemekanisme til at modtage og l\u00f8se klager fra interessenter.\n<p>Klageprocessen tjener til at:<\/li>\n<li>Demonstrere Basecamp Students respekt for eksterne interessenters interesser;<\/li>\n<li>Identificere nye negative tendenser i form af h\u00e6ndelser\/p\u00e5virkninger p\u00e5 et tidligt tidspunkt, s\u00e5 foranstaltninger til at forebygge\/undg\u00e5, at de opst\u00e5r, kan implementeres hurtigt og proaktivt.<\/li>\n<li>Minimere eventuelle negative virkninger af Basecamp Student-projekter p\u00e5 eksterne interessenter.<\/li>\n<\/ul>\n<p>Enhver person, gruppe eller organisation kan til enhver tid indgive en klage uden frygt for geng\u00e6ldelse. Personlige oplysninger om de ber\u00f8rte interessenter vil blive behandlet fortroligt (i overensstemmelse med kravene i lovgivningen og Basecamp Students privatlivspolitik). For at sikre en effektiv unders\u00f8gelse bedes du give os specifikke oplysninger og alle relevante dokumenter og\/eller beviser.<\/p>\n<\/div><\/div><div id=\"section-3\" class=\"site-policy__item policy-item\"><h3 class=\"policy-item__title\">3. Indsend din klage her<\/h3><div class=\"policy-item__content\"><p>Send venligst en e-mail til <a href=\"mailto:live@xior.eu\">live@xior.eu<\/a>, som indeholder:<\/p>\n<p>Dit fulde navn<br \/>\nDetaljer om din klage<br \/>\nEventuelle dokumenter, der er relevante for din klage<\/p>\n<\/div><\/div>            <\/div>\n        <\/div>\n        <div class=\"site-policy__right policy-links\" style=\"\">\n            <h2 class=\"policy-links__title\">Quick Links<\/h2><ol class=\"policy-links__list\"><li class=\"policy-links__item\"><a class=\"policy-links__link\" href=\"#section-1\" data-anchor>Klageproces<\/a><\/li><li class=\"policy-links__item\"><a class=\"policy-links__link\" href=\"#section-2\" data-anchor>Definition af klage<\/a><\/li><li class=\"policy-links__item\"><a class=\"policy-links__link\" href=\"#section-3\" data-anchor>Indsend din klage her<\/a><\/li><\/ol>        <\/div>\n    <\/div>\n<\/section>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-8705","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Klage fra interessenter | Basecamp by Xior<\/title>\n<meta name=\"description\" content=\"Basecamp by Xior Group bekymrer sig om interessenternes oplevelse og er forpligtet til at tilbyde en service, hvor interessenternes bekymringer kan rejses i fortrolighed.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" 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